Terms & Conditions | Tuition Agency
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Terms & Conditions

Tutor

 

  • Tutors that register with EngageTutors must be either a Singaporean, permanent resident or an employment pass holder.

 

  • Identity card, certificates, and any other necessary documents requested by our client are required to be provided by the tutor during the first lesson.

 

  • EngageTutors will liaise directly with the parents for the collection of commission. Under no circumstances shall the tutor collect the commission on behalf of EngageTutors unless special instructions have been given. The commission payable to EngageTutors would be a standard 50% of the first-month tuition fees initially agreed upon unless otherwise stated.

 

  • The minimum commitment period for tutors is one month. If during the initial month the tutor does not show up without prior notice or commit acts of misconduct, the student may terminate the tuition service and EngageTutors reserves the right to collect the full tuition fees for the total attended hours and not disbursed it to the tutor. In the event when the student decides to terminate the tuition for any other reason within the first month, tutors will receive 50% of the total payment base on the number of hours attended.

 

  • EngageTutors shall not be liable for any loss or damage incurred to either/both parties for any form of dispute that may arise between the tutor and student. However, we will try our best to help both parties resolve it at our own discretion.

 

  • Tutors being matched to students are not employees of EngageTutors, therefore tutors are responsible for their own CPF contributions.

 

  • After registering as a tutor, SMS alerts for assignments that EngageTutors deem suitable for a particular pool of tutors may be sent. Tutors may opt out of SMS alert by replying to the message.

 

  • Any violation to our terms and conditions may result in blacklisting in all relevant channels or even be reported to the authorities.

Tutee

 

  • There are no additional charges on top of the agreed tuition fees for the student. For our service of matching the student to a tutor, the commission will be borne by the tutor.

 

  • After half of the agreed number of lessons for the first month has been attended, payment has to be made directly to EngageTutors either through bank transfer to our bank account UOB XXX-XXXXX-X or contact us to arrange our staff to pick up the cash/cheque within 3 working days. Payment through bank transfer should be accompanied with a screenshot or photo of the receipt. Any tuition fees thereafter should be arranged with the tutor directly.

 

  • The minimum commitment period for students is one month. In the event where the tutor does not show up for lessons without prior notice or commit acts of misconduct, the student reserves the rights to terminate the tuition. Payment for the total number of lessons attended still has to be made directly to EngageTutors.

 

  • EngageTutors shall not be liable for any loss or damage incurred to either/both parties for any form of dispute that may arise between the student and tutor. However, we will try our best to help both parties resolve it at our own discretion.

 

  • Any violation to our terms and conditions may result in blacklisting in all relevant channels or even be reported to the authorities.

Terms & Conditions may be varied from time to time and any use or continued use of the site shall be deemed acceptance of the Terms & Conditions. The Terms & Conditions constitute the entire agreement between EngageTutors and you with respect to your use of the site in regards to EngageTutors and dealings in connection with EngageTutors.